Hospitality Case Study:
Social Media Management
Product Of Italy

Product Of Italy
Product of Italy: Turning Social Media Into a Booking Machine
Product of Italy is an authentic Italian restaurant with five locations across Sydney.
Initially, our client wanted to build brand buzz, spark conversations, and improve their social media presence. But we saw an even bigger opportunity—turning their social media into a high-performing booking machine while maintaining a sleek and professional brand image.
The Challenge
Before working with us, Product of Italy relied on:
✅ SMS marketing (managed by us)
✅ Local promotional magazines
✅ Foot traffic & word-of-mouth referrals
Their social media presence was minimal, with a small following and little content—meaning they weren’t fully leveraging Facebook and Instagram to drive bookings.
Our Strategy
Phase One: Laying the Foundation
We built a credible and engaging social presence by:
✔️ Setting up Facebook & Instagram professionally
✔️ Creating high-quality, mouth-watering content
✔️ Growing an authentic follower base to establish social proof
Phase Two: Running Ads & Driving Growth
With the foundation in place, we:
✔️ Launched high-performing ad campaigns
✔️ Focused on engagement, brand awareness, and conversions
✔️ Rapidly grew their social media presence
Phase Three: Scaling, Optimisation & Bookings
Once we had momentum, we doubled down on:
✔️ Pumping out even more engaging content
✔️ Driving bookings through social media
✔️ Optimising ad performance to lower costs and increase ROI
What started as a simple social media refresh became a powerful revenue driver for Product of Italy. 🚀




The Goal
About The Campaign: The goal was to turn their Social Media Profiles into customer acquisition machines. Create a relevant following, make the food look irresistible and give the customers an easy point of entry to make a booking.
The Result
- Multiple booking requests almost every day for each location!
- @ 5,000+ followers on each business page (from 0) with an average booking of 2 per day. Not to mention how many shares and geo tags we receive.
- On average: 7k reach per month organic on each page and paid reach of 30k with in their respective locations. But at the end of the day, bookings is whats important.
Social Media is now a serious sales channel for our client.
We started the pages practically from scratch and now we have a following of over 5k Users on each business page. Completely relevant following with an organic reach of 7k a month and a paid reach of over 30k a month with bookings every day.

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