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I'm Ray

Marketing Director

at tSMN .

Account Management

I work closely with my social media clients to ensure seamless alignment between our team and their vision, ensuring strategy and execution are perfectly in sync.

Strategy

A core part of my role at tSMN is developing impactful social media strategies. Over the past 12 years, I’ve had the privilege of working with more than 500 clients across a wide range of industries. This extensive experience has equipped me with the insight to quickly identify what works best to drive measurable ROI.

Client Relationship Management

I’ve owned and sold several businesses in the past, spanning industries such as finance, hospitality, restaurants, and beauty. This hands-on experience gives me a unique ability to connect with our clients and truly understand their needs—without relying on any of the typical “sales fluff.”

Technical Experience

From web development and POS gateways to SMS marketing and all things social, I have a strong foundation across these areas. If you have any technical questions, I’m here to help and provide clear, actionable answers.

About Me

My Role At TSMN

There are just way to many Social media Agencies in Australia that have no idea what their doing, that will happily take your money, sign you on a 6 month contract and deliver practically no results… and that drives me insane.

tSMN is an agency that we built over 10 years ago and we are ROI focused. Let’s ignore the popular term “data driven campaigns” for a minute and let that sink in; we are ROI focused and if we can’t deliver, we will either tell you that you are not ready for an agency or when we sign you on; tSMN have no lock in contracts, so our client’s purely stay for the results.

In Australia, there are far too many social media agencies that overpromise and underdeliver. They’ll happily take your money, lock you into a six-month contract, and provide little to no measurable results—and that’s something we can’t stand.

At tSMN, we’ve been doing things differently for over a decade. We’re not just about buzzwords like “data-driven campaigns”—we are laser-focused on ROI. If we can’t deliver tangible results, we’ll tell you upfront whether your business is ready for an agency. And if we do move forward, we don’t believe in lock-in contracts—our clients stay with us because of results, not because they’re tied down.

As the head of tSMN, I personally ensure that our clients feel valued, supported, and confident in their partnership with us. With more than 80% of Australians active on social media, we work tirelessly to put your brand in front of the right audience, driving leads, building brand awareness, and increasing sales—whether in-store or online.

About Me

My Perspective

As a business owner myself, I understand just how crucial marketing is to success. I know the importance of maintaining steady cash flow and the challenges of recruiting, training, and retaining great staff. With this firsthand experience, I’ve joined tSMN to ensure that the brands, companies, and business owners we work with are truly in good hands.

At tSMN, we have an incredible social media team, each member bringing their own unique expertise to the table. I’m proud to be part of an agency that’s dedicated to helping businesses thrive.

We have an amazing social media team; and each person has their specialty and I’m proud to be a part of this agency.

What I’m Best At

Skills & Expertise

A Little About Me

Fun Facts

Account Management
100%
Social Media Strategy
100%
SMS Marketing
100%
Promotions Marketing / List Building / Sales
100%